Rakuten social gift email sending specifications changed in Smaregi Order Management

For Rakuten social gift orders, you can no longer email purchasers and can only send shipping completion emails to recipients.

Changes

  • For social gift orders, order confirmation emails and follow-up emails can no longer be sent to purchasers.
  • For social gift orders, only shipping completion emails sent to recipients can be transmitted.
  • If you need to send emails to purchasers, send them from Rakuten RMS.
  • After migration on Rakuten is complete, open the Store Integration Information tab in the app and click Mark as SKU Migrated under SKU Migration.

Affected areas

受注確認メールフォローメール出荷完了メール店舗連携情報SKU移行SKU移行済にする

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This summary is independently created by Release Radar and is not an official announcement from the vendor. Please read the official page for accurate details.